No Refund Policy

Thank you for your purchase. Please note that all sales are final. We do not offer refunds, exchanges, or store credits on any items. By completing your purchase, you acknowledge and accept this policy.

If you have any questions about your order, please contact our customer service team before making your purchase.

Thank you for your understanding.

Privacy Policy for Starfall Soirées Iowa

At Starlight Soirées Iowa, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services.

Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you purchase tickets or register for events.

  2. Usage Data: We may also collect information about how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing your ticket purchases and event registrations

  • Communicating with you about your order and upcoming events

  • Improving our website and services

  • Sending promotional materials, if you have opted in to receive them

Data Protection

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with service providers who assist us in operating our business, such as payment processors and email communication services, but only to the extent necessary for them to perform their services.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at dani@starfallsoireesiowa.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Starlight Soirées Iowa
dani@starfallsoireesiowa.com

Thank you for trusting Starlight Soirées Iowa with your information!

Terms of Service for Starfall Soirees Iowa

Effective Date: 10/16/24

Welcome to Starfall Soirees Iowa! By accessing or using our fantasy event planning services, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please refrain from using our services.

1. Acceptance of Terms
By using our website and services, you confirm that you are at least 18 years old or have parental consent to use our services. If you are acting on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

2. Services Offered
Starfall Soirees Iowa specializes in creating magical, fantasy-themed events. Our services include but are not limited to:

  • Hosting Fantasy Book Balls

  • Event planning and coordination

  • Thematic decor and design

  • Costumed entertainment and performers

  • Venue selection and setup

3. Booking and Payments

  • Reservations: All bookings are subject to availability. A non-refundable deposit is required at the time of booking to secure your event date.

  • Payment Terms: Full payment is due prior to the event. Accepted payment methods include cash or card.

4. Cancellations and Refunds

  • No Refund Policy: All payments made are non-refundable. This includes deposits and full payments for services rendered. Please consider your commitment carefully before booking.

  • Company Cancellations: In the unlikely event we must cancel services, we will work with you to find a suitable alternative date or service, but no refunds will be issued.

5. Client Responsibilities
Clients must provide accurate and timely information about event details and preferences. Changes must be communicated as soon as possible to ensure a magical experience.

6. Liability Limitations
Starfall Soirees Iowa is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claims will not exceed the amount paid for the specific service in question.

7. Indemnification
You agree to indemnify and hold harmless Starfall Soirees Iowa, its affiliates, and their respective employees, agents, and contractors from any claims, damages, losses, or expenses arising out of your use of our services or violation of these terms.

8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the revised terms.

9. Governing Law
These Terms of Service are governed by the laws of the State of Iowa. Any disputes will be resolved in the appropriate courts in Polk County.

10. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at: dani@starfallsoireesiowa.com