NO REFUND POLICY
Thank you for purchasing tickets to Starfall Soirées Iowa. We are excited to have you join us for a memorable experience! Please take a moment to review our ticketing and refund policy:
1. No Refunds or Exchanges
All ticket purchases for Starfall Soirées Iowa are final. Once your ticket has been purchased, we are unable to offer refunds, exchanges, or cancellations for any reason, including but not limited to:
Changes in personal plans
Illness or emergencies
Weather conditions (unless otherwise stated)
Travel or logistical issues
2. Event Cancellations or Rescheduling
In the unlikely event that Starfall Soirées Iowa is canceled or rescheduled due to circumstances beyond our control (e.g., severe weather, force majeure), we will make every effort to notify ticket holders and provide a rescheduled date. Tickets for the original event date will be valid for the rescheduled event. If the event is canceled and not rescheduled, you will receive a refund for the ticket purchase price (excluding any service fees or taxes).
3. Transfer of Tickets
Tickets may not be resold or transferred to another person without prior approval from Starfall Soirées Iowa. If you are unable to attend the event, you may contact our customer service team to inquire about potential options for ticket transfer to another individual.
4. Special Circumstances
In certain special circumstances, such as emergencies or extenuating situations, we may, at our sole discretion, review requests for partial credits or transfers. Such requests must be submitted in writing to our customer service team at least 15 days before the event date.
5. Terms and Conditions
By purchasing tickets from Starfall Soireés Iowa, you agree to comply with the terms outlined above. All attendees must adhere to the event rules and policies, including any safety guidelines or venue-specific regulations.